Thursday, July 24, 2008

Digg this-Bad Management

Boss told me on yesterday that one of our client complaints that we do not follow up the case until cause of later issue of QT.

Who should blame? I think the entire company should be responsible and do not point finger on each other. We should treat this weakness as part our objective. There is to serve client more efficient. This is why ISO is important in management because the system ensure the company follows the rule and condition. Even through the system involve of a lot of paper work but the system really works for a company.

We are a professional company and if we cannot manage our company well. How the client can trust us and given us the project to handle. This is nitty-gritty in business environment.

If you are a share investor then you will notice that usually a well growth company has an excellent management team. They are the core player whom runs the business.

From my experience in estate management, I can say that everybody is a manager. What is the definition of manager? Manager come from manage. Example a father is a manager for a family where he will manage family financial for instant. There is no reason why we cannot train people as manager.

I still remember there was a senior planter told me that “Why we are given the title of estate manager?” The answer is simple because you are well train in managing a property and generate income for an owner.

Management is an art of how you manage people to work for you. You should equip yourself with information and knowledge before you are able to manage the company. This is because in management you need to train people and ensure your people work for you. There is main keyword in management.

Management is a wide scope of discussion because management is not like mathematic “1+1=2”. You may be able to get three and this is the beauty of art management.


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